Vanitech support team
services

Comprehensive Support for Your Digital Systems

Vanitech offers ongoing support for all solutions we deliver—including Optimizely, Umbraco, and other CMS or commerce platforms. Not satisfied with your current provider? We can help, even if your system was built elsewhere.

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Why Choose Vanitech?

Expert Support, No Matter Who Built Your System

 

Our team is experienced in supporting and maintaining digital platforms built on Optimizely, Umbraco, Contentful, Contentstack, and leading e-commerce frameworks. Whether your system was developed by Vanitech or another provider, we offer reliable, transparent, and responsive support to keep your business running smoothly.

We go beyond traditional support by offering:

  • Standard support available 9am–5pm, 7 days a week for all routine needs
  • Incident support available 7am–11pm, 7 days a week for urgent issues
  • Constant monitoring of packages, versions, and vulnerabilities—ensuring your systems are always up-to-date and secure
  • Immediate action on detected vulnerabilities or outdated dependencies, minimizing risk and downtime
  • Flexible, cost-effective plans—delivering premium quality without premium pricing
  • Customized AI integrated into every step of our support process, reducing costs and increasing quality, speed, and reliability
  • Support for all Vanitech-built solutions
  • Takeover and support for systems built by other companies
  • CMS, e-commerce, and custom web platforms
  • Performance, security, and feature enhancements

With Vanitech, you get a proactive partner who not only solves problems but also prevents them. Our AI-driven approach means you benefit from rapid response, continuous improvement, and a support experience that sets new standards for reliability and value.

Supported Platforms

We Support Leading Technologies

 

Optimizely

Expert support for Optimizely CMS and Commerce.

Umbraco

Maintenance and troubleshooting for Umbraco sites.

Contentful & Contentstack

Support for modern headless CMS platforms.

E-Commerce

Shopify, Commercetools, and custom commerce solutions.

Custom Solutions

Support for bespoke web applications and integrations.

CMS platform upgrade
Platform Upgrades & Migrations

Stay Current with CMS Version Upgrades

Need to upgrade your CMS? We specialize in Optimizely 11 to 12 migrations and updating Umbraco to the 16, ensuring your platform remains secure, supported, and feature-rich. Let our experts handle the complexity of version upgrades while minimizing disruption to your business.

 

Ready to Experience Premium Support for Your Digital Systems?

Whether you're looking for ongoing support for your existing system, want to switch from your current provider, or need proactive monitoring to prevent issues before they impact your business, Vanitech's expert support team is ready to help.

Our AI-enhanced approach delivers faster issue resolution, continuous system improvements, and comprehensive protection against vulnerabilities—all while optimizing your operational costs without compromising on quality.

Contact us or email us at [email protected] to discuss how we can support your digital platforms with our 7-day premium services.

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Make an appointment for a consultation

 

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